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Records of The Office of Operations II

 Collection
Identifier: CPP 8/003

Overview

In 2010, the Office of Operations was organized to oversee hospitality, front of house and receptionist, visitor services, hall and grounds, renovations, security, and the parking lot. Previously, at least as far back as 1991, the management of facilities and special events fell under the responsibilities of the Office of Institutional Advancement (as of 2015, merged with Office of Development and External Affairs and Office of Communications into the Office of Advancement).

The Records of the Office of Operations date from 1971 to 2019, although the bulk of the material dates from 2000 to 2013. The records include project files for major maintenance or renovations to the building, including the 2012 renovations of Thomson Gallery and Veranda, the 2016 elevator replacment project, and the 2018 second floor bathroom addition; the building stewardship plan commissioned in 2009; and preliminary materials for the current (2019) capital campaign building transformation. The collection also holds minutes for several committees for the years 2006 to 2009, but does not represent those years completely. While the Office of Operations was not organized until 2010, much of the work fell under its direct predecessor, the Office of Programs and Internal Services, or was managed under the current (2019) Director of Operations, Antonia Oberthaler.

Dates

  • 1971-2019

Creator

Conditions Governing Access

Series I: Building and Facilities is restricted to internal (current employee) use only. Please contact the Archivist for more details.

Biographical / Historical

The Office of Operations is the office which oversees much of the daily management of The College of Physicians of Philadelphia. It is the office which plans for and manages College events and lectures; manages security – both personnel and technology; plans for and schedules maintenance and renovations of the building and grounds; oversees visitor services, reception, and the museum shop; maintains information technology; and governs the contract of the parking lot, owned by the College and located behind the building.

In 2010, the Office of Operations was organized to oversee hospitality, front of house and receptionist, visitor services, hall and grounds, renovations, security, and the parking lot. Previously, at least as far back as 1991, the management of facilities and special events fell under the responsibilities of the Office of Institutional Advancement (as of 2015, merged with Office of Development and External Affairs and Office of Communications into the Office of Advancement).

The Mütter Museum oversaw the visitor services department until sometime in the years between 2002 and 2005. During those years, the Office of Marketing and Development took charge of visitor services and security, and a new department, the Office of Internal Services, was created. The Office of Internal Services oversaw Fellowship activities (including the College sections) and facilities rentals, while the Office of Finance managed hall and grounds.

The Office of Internal Services evolved over the next several years into the Office of Programs and Internal Services, although its responsibilities did not change until 2008, when it also began overseeing cleaning, communications, programs, and governance operations in addition to Fellowship activities and facilities rental.

The College went through organizational restructuring in 2010. The administration of the Fellowship was moved to the Office of Development; the Office of Finance and Accounting became responsible only for financial matters and contracts; and the Office of Communications was responsible for programs and lectures. Antonia Oberthaler, previously the Director of Programs and Internal Services (among other earlier titles), became the first Director of Operations. The Director still consulted with the Executive Office on governance matters and some Fellowship activities.

In 2015, the College was expanding rapidly and its departments were restructured. The two departments affected most by the restructuring were the Office of Advancement and the Office of Operations. Operations accepted greater responsibilities with the addition of lectures and programs administration. The increased responsibilities of Operations were listed as such in an all-staff email in January 2015: Lectures and Events (College lecture series; Food and Thought; Sections; supports events in Advancement, Museum, Library, CEPI and exhibits); Hall and Grounds/Renovations (and Real Estate development with the CEO); Visitor Services; Mütter Store; Technology; Security/Building Emergency Plans; Facilities Rental (with Office of Finance); and Audio Visual.

As of 2019, the Office of Operations is still an active office and its responsibilities remain the same as those established in 2015.

Extent

3.6 Linear feet (9 document boxes and 7 oversize items)

Language of Materials

English

Title
Records of The Office of Operations II
Author
Chrissie Perella
Date
December 2019
Description rules
Describing Archives: A Content Standard
Language of description
English
Script of description
Latin

Repository Details

Part of the Historical Medical Library of The College of Physicians of Philadelphia Repository

Contact:
19 S. 22nd Street
Philadelphia PA 19103 United States
215-399-2001